Zensar Careers Hiring - Freshers 2024: 0-1 Years

Non Voice – Data Entry

Job Description

1- Process incoming customer orders accurately and efficiently using order management systems.

2- Review orders for completeness, accuracy, and compliance with company policies and procedures.

3- Communicate order status, shipment details and delivery updates to customers in a timely manner.

4- Resolve order discrepancies, pricing issues, and delivery delays in collaboration with relevant team.

5- Maintain accurate records of customer orders and transactions.

6- Respond promptly to customer inquiries and provide exceptional service and support.

7- Identify opportunities for process improvements and efficiencies in order management workflows.