Stripe Careers Hiring - Freshers 2024: 0-1 Years

Operations Associate Apprenticeship Intern

Job Description

1. Gain a solid understanding of our offerings to effectively support customers.
2. Address customer inquiries via email in a prompt, professional manner, delivering precise information and useful resources.
3. Identify and resolve customer concerns with guidance from senior colleagues, and direct complex issues to the relevant departments.
4. Follow up with customers to confirm complete resolution of their issues and ensure satisfaction with the service.
5. Accurately document customer interactions, concerns, and solutions in our internal system.
6. Attend team meetings, participate in training, and engage in continuous learning to expand skills and knowledge.
7. Engage in thorough training, actively seeking feedback and working to enhance performance and develop professional capabilities.