Konecranes Careers Hiring - Freshers 2024: 0-1 Years Salary upto 5lpa to 32lpa

Konecranes Careers Hiring - Freshers 2024: 0-1 Years


Trainee – Global IT Technical Support


Job Description


  1. Handle IT support requests logged in the ticketing system, ensuring proper classification, approval, assignment to L2/L3 teams, and follow-ups until resolution.
  2. Evaluate the severity and impact of incidents, escalating complex issues to L2/L3 teams when necessary.
  3. Follow IT policies and processes during daily operations.
  4. Participate in assigned IT project tasks.



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