Infor Careers Hiring - Freshers 2024: 0-1 Years

Software Engineer, Associate

Job Description

1. Resolving Customer Issues: Conduct investigations into customer-reported problems, delivering prompt and effective solutions.
2. Product Support and Improvement: Partner with the product development team to overcome technical challenges, enhancing the product’s features and functionality.
3. Documentation and Knowledge Sharing: Keep thorough records of issues and resolutions, and help develop knowledge base content.
4. Issue Reproduction and Testing: Execute tests to replicate and confirm reported issues and validate fixes within the RPA product.
5. Team Collaboration: Work closely with development, quality assurance, and customer support teams to improve product quality and optimize the customer experience.