Genpact Careers Hiring - Freshers 2024: 0-1 Years

Customer Service Voice, Technical Support- Voice

Job Description

1. Respond to customer queries and customer’s concern
2. Provide support for data collection to enable Recovery of the account for end user.
3. Maintain a deep understanding of client process and policies
4. Reproduce customer issues and escalate product bugs
5. Provide excellent customer service to our customers
6. You should be responsible to exhibit capacity for critical thinking and analysis.
7. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment