Cognizant Careers Hiring - Freshers 2025: 0-1 Years

Trainee – Junior Data Analyst

Job Description

1. Manage and process customer data efficiently using MS Excel to ensure accuracy and completeness.
2. Handle customer complaints and inquiries with professionalism and empathy ensuring timely resolution.
3. Collaborate with cross-functional teams to improve customer management processes and enhance service delivery.
4. Monitor and analyze customer feedback to identify trends and areas for improvement.
5. Maintain detailed records of customer interactions and transactions ensuring data integrity.

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